Chef in Edmonton, Alberta

WORK EXPERIENCE Cook/Prep Aramark - Edmonton, AB - September 2016 to Present Ability to work in a main kitchen with 160 chefs, inspect food prep areas to ensure safe sanitary food handling practices, produce lunches for executive chefs, ability to process high end dishes for Edmonton Oilers hockey team as well as owners in the Suite department, use and knowledge of all equipment, keep hourly/daily logs on prep times and cooking times, effectively create labels for all food items, lift large loads of innovatory items to stock shelves, freezers and coolers, weigh and process waste management, clean cooler, monitors condition of food in storage to prevent spoilage and contamination of foods and freezers, produce and presents hot and cold food in a safe and hygienic manner according to recipes, demonstrate a thorough understanding of all menus, recipes and standards for the area, maintain all departmental standards and procedures, work in a team environment, lead department and delegate tasks to others to ensure work is done within short deadlines, create daily prep schedules for staff, train and mentor other staff, work closely with members of other departments to fill catering orders, report to work within time schedules. Line Cook/Prep Juntos Bistro – St. Albert, AB – July 2016 to September 2016 (off season employment) Prepare all the food items as directed in a sanitary and timely manner, follow recipes, controls, portion, and presentation specifications as set by the restaurant, following proper plate presentation and garnish set up for all dishes, track and report any food waste, handle, store and rotate all the products properly, prepare dishes for costumers with food allergies or intolerances, prepare all deserts daily, set up and stocking stations with all necessary supplies, answer, report and follow executive or sous chef’s instructions, stock inventory appropriately, complete production sheets and prep for incoming catering events, maintain a positive and professional approach with coworkers and customers. Owner/Operator Pretty Little Layers Sweet Treats & More - Edmonton, AB Meet with clients for cake consultations, complete orders in a timely fashion, work under stress and short deadlines, work with a number of desert recipes Insuring to weigh measure and mix ingredients accordingly to recipes, work with various icing recipes such as buttercream and fondant, attend local markets and community functions, create original recipes for client requests, sanitize and clean all work areas and equipment, estimate consumption based on number of guests, manage and update social media pages, correspond with clients through email and phone, promote the business, process all ordering and supplies, research ideas for client orders, complete and process all financial and banking transactions, plan and price a menu, deliver orders. Server/Hostess Boston Pizza - Lac La Biche, AB - August 2015 to April 2016 Exceptional customer service, ability to work in a team Environment as well as on my own, take customer orders, serve customers in a polite and mature manner, answer customer questions, explain in detail the menu items to customers, use caution when serving customers with allergies or special dietary restrictions, answer and take phone orders, input customer orders on the computer system, keep clean workstation, help with kitchen cleanup, perform cash outs at day end. Catering Assistant Labones Catering Company - August 2015 to January 2016 Job Responsibilities: Exceptional customer service, the ability to work in a team setting as well as on my own, take customer orders, serve customers in a polite and mature manner, answer customer questions and inquiries, answer phones, take telephone orders, clean tables, input customer orders into the computer system, clean work stations and help with kitchen clean up, arrive at work at proper hours as scheduled, perform cash outs and the end of each shift. Customer Service Representative/Assistant Baker Sobeys - Lac La Biche, AB - March 2014 to June 2015 Job Responsibilities: Exceptional customer service, the ability to work in a team setting as well as on my own, take customer orders and inquiries over the counter and on the phone, complete and process bakery orders for customers in a timely fashion, measure weigh and mix ingredients in recipes, remove baked goods from ovens, prepare icings, spread decorations on baked goods and cakes, slice, bag and label breads for the shelf, ensure correct quantities of batches are being made, process ordering of products and supplies, maintain a clean work area, follow all food and safe food handling processes, clean display cases and ensure out of date products are reduced or removed, oversee cleanliness and sanitation of work areas are clean. Cook 1 Portage College - Lac La Biche, AB - June 2013 to March 2014 Job Responsibilities: Inspect food preparation areas to ensure safe sanitary food-handling practices, season and prepare foods according to recipes, observe and test foods to determine it has been cooked sufficiently, weigh measure and mix ingredients according to recipes, portion arrange and garnish food, bake, decorate and display dessert tables, serve food to clients in an event setting, prepare sandwiches for lunch bags, assist other cooks during rush times, clean work stations, sanitize dishes, pots, and cooking utensils. Catering Assistant Labones Catering Company - August 2010 to June 2013 Job Responsibilities: Inspect food preparation areas to ensure safe sanitary food-handling practices, season and prepare foods according to recipes, observe and test foods to determine it has been cooked sufficiently, weigh measure and mix ingredients according to recipes, portion arrange and garnish food, serve food to clients in an event setting, substitute and assist other cooks during rush times, coordinate and supervise kitchen staff, consult with clients and supervisory staff to plan meals, pack and store leftover foods, clean work stations, sanitize dishes, pots, and cooking utensils. Customer Service Representative ATB Financial - December 2000 to July 2010 Sr. Customer Service Representative Cash & Cage, Sr. Customer Service Representative Investments, Investment Fund Specialist, Personal Banking Specialist Job Responsibilities: Exceptional customer service, the ability to deal with customers in high stress situations, able to work one on one with other team members, successful completion of all cash and banking transactions, able to balance cash on a daily basis, able to deal with change, make decisions, and implement creative solutions, able to be a creative team player who is flexible, cooperative and demonstrates a desire to work within a team, able to work in an environment that is performance oriented where goals are tracked and measured, a strong ability to work with numbers, all ordering and bundling of cash and mutilated cash, able to follow strict policy and double custody procedures, thorough knowledge of products and services offered to customers, exceptional sales abilities, successful completion of Mutual Funds in Canada, the ability to achieve high sales targets, and referral objectives, able to develop and implement a proactive call program, able to maintain high level quality service ensuring the efficient fulfillment of client requests and providing follow up. Able to provide and maintain a high-quality credit portfolio, able to make credit decisions and recommendations in accordance with sound lending practices, actively participate in morning huddles and monthly meetings, able to complete application forms for small loans, MasterCard applications, and mortgages. Manage supervise and execute when implementing team events such as new campaigns EDUCATION Boyle Jr. Sr. High School 1987 to 1988 CERTIFICATIONS/LICENSES Food Safety Training Certificate Alberta Health Services #16228, Aug 2016-Current: knowledge of foodborne illnesses, chemicals & allergies, proper personal hygiene, food safe sources and storage, temperature controls, cross contamination and sanitation, cleaning and sanitizing. ProServe November 2015 to November 2020 Administration Skills: Essentials for Professional Administrative Assistants Certificate obtained from Northern Lakes College. Managing Time-Scheduling People, Paper & Priorities: Scheduling people, paper, and priorities, able to use time management techniques, prioritize multiple objectives and tasks; eliminate time-wasting activities, able to deal with interruptions, ability to conduct efficient meetings. Communication-Getting the Message Across: Able to communicate respectfully and effectively, able to use active listening, able to choose appropriate communication strategies for challenging situations, able to design clear messages and instructions. Resolving Conflicts- Reaching Agreements at Work: Able to recognize the benefits of healthy conflict, able to identify the principles and steps for managing conflict, able to anticipate behaviors based on understanding thoughts and feelings, able to explore a variety of conflict resolution approaches, able to conduct conflict resolution meetings. Exceptional Customer Service-A Higher Standard of Excellence: Able to use the 6 "P" formula-personal, professional, positive, productive, proactive and progressive, able to initiate solution seeking approaches for internal and external customer service, able to respond to demands for service using an analytical open mind, able to accept responsibility for actions. Solution Seekers Effective Problem Solving & Decision Making: Able to deal with problems large and small, identify alternative approaches, improve assertive approaches, deal with difficult people and situations and approach problem solving with a plan of action. ADDITIONAL INFORMATION Computer Skills: Qualified to use programs such as Micro Soft Office including, Word Documents, Excel, Power Point, and Publisher. Apply knowledge to process day to day office duties such as bank reconciliations, petty cash, photocopier chargeback's, spreadsheets, edit and create letters, manage meeting minutes and research reports, create and complete pamphlets, and brochures for events.